Shipping Policy
We are committed to delivering your towels and cleaning cloths promptly and safely. This shipping policy outlines the delivery process, timelines, and charges.
1. Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email with details of your purchase and estimated delivery date.
2. Shipping Methods and Delivery Time
- We offer standard shipping for all orders.
- Delivery times may vary depending on location:
- Within the same city: 2–4 business days
- Within the country: 5–7 business days
- Remote areas: May take up to 10 business days
- Expedited shipping options may be available for an additional charge, depending on your location.
3. Shipping Charges
- Standard shipping charges are calculated at checkout based on weight, size, and destination.
- Free shipping may be offered on eligible orders or during promotions.
- Any customs or import duties for orders outside the country are the responsibility of the customer.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order online through the carrier’s website.
5. Shipping Address
- Please ensure your shipping address is complete and accurate.
- We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
- If an order is returned due to an invalid address, additional shipping charges may apply for reshipment.
6. Lost or Damaged Shipments
- If your order is lost or damaged during transit, please contact us immediately at Bhutadaharsh11@gmail.com.
- We may require photos of the damaged items or proof of non-delivery to process a replacement or refund.
7. Contact Customer Support
For questions about shipping, tracking, or delivery issues, reach out to our support team at:
Email: Bhutadaharsh11@gmail.com
Our team is available to assist you with timely updates and ensure your order reaches you safely.